by Mike Largent | Dec 26, 2024 | Consumer, Blog, News
In a competitive marketplace, understanding your customers is crucial. The voice of customer (VoC) is a research methodology designed to capture customers’ needs, preferences, and expectations directly. Moving beyond assumptions, VoC provides actionable insights...
by Mike Largent | Dec 26, 2024 | Consumer, Blog, News
Boosting customer retention with proven strategies is difficult. In today’s fast-paced business landscape, where customer expectations evolve and digital risks loom large, retaining customers has become more critical than ever. Executives widely acknowledge that their...
by Mike Largent | Dec 17, 2024 | Industrials, Blog, Financial Services
Sales performance improvment strategy is essential for any business aiming to grow and stay competitive. A strong marketing strategy can help increase growth revenue, streamline processes, and build a high-performing sales team. But what exactly does it take to...
