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The Voice of the Customer: Why It Matters and How to Leverage It

The Voice of the Customer: Why It Matters and How to Leverage It

by Mike Largent | Dec 26, 2024 | Consumer, Blog, News

In a competitive marketplace, understanding your customers is crucial. The voice of customer (VoC) is a research methodology designed to capture customers’ needs, preferences, and expectations directly. Moving beyond assumptions, VoC provides actionable insights...
Five Proven Elements to Elevate Your Customer Retention Strategy

Five Proven Elements to Elevate Your Customer Retention Strategy

by Mike Largent | Dec 26, 2024 | Consumer, Blog, News

Boosting customer retention with proven strategies is difficult. In today’s fast-paced business landscape, where customer expectations evolve and digital risks loom large, retaining customers has become more critical than ever. Executives widely acknowledge that their...
Use Of Ansoff Matrix In Go-To-Market GTM Strategy

Use Of Ansoff Matrix In Go-To-Market GTM Strategy

by Mike Largent | Nov 25, 2024 | Blog, Consumer, Industrials

The Ansoff Matrix, also known as the Product/Market Expansion Grid, is a strategic planning tool developed by Igor Ansoff in 1957. It is widely used by businesses to identify growth opportunities and develop strategies for market expansion or product innovation. By...
Developing a Go-To-Market (GTM) Strategy For Vitamin Supplements

Developing a Go-To-Market (GTM) Strategy For Vitamin Supplements

by Mike Largent | Nov 19, 2024 | Blog, Consumer, HealthCare & Life Sciences

In the dynamic world of health and wellness, developing a solid Go-To-Market (GTM) strategy is essential for effectively communicating the benefits of vitamin supplements to your target audience. Whether you’re promoting immune support, energy enhancement, or...
Product Differentiation – What, Why, How?

Product Differentiation – What, Why, How?

by Mike Largent | Nov 6, 2024 | Industrials, Consumer, News

Product differentiation is the process of distinguishing a company’s products or services from those of its competitors. Effective product differentiation fosters brand loyalty and drives sales by emphasizing the unique attributes of a product or company. A...
Transfer Pricing – An Overview

Transfer Pricing – An Overview

by Mike Largent | Nov 5, 2024 | Consumer, Financial Services, Industrials, News

Transfer pricing involves the pricing of goods and services exchanged between companies that are under common control. For instance, when a subsidiary sells products or provides services to its parent company or another sister company, the price charged for these...
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